‘Making every journey an exceptional experience’

IT Systems Admin/Support

They say Life’s a Journey… well now you can combine wisdom and your career!
TravelEdge is committed to creating Amazing Journeys for our people, our clients, and for everyone we meet along the way. We offer exceptional service and experiences to people – clients and employees alike. And we do it whilst having fun. Our offices are full of inspired people who are on this very journey.

Are you our missing piece?

We are seeking a talented individual to join our IT team as an IT Systems Admin/Support. This role will see you provide support to all areas of the business as well as proactively identify and recommend areas for improvements – we would love to hear what you have to say. #security #cloud #automation are just some of the areas you will work with!

What you will bring to TravelEdge:

  • You love to live and breathe exceptional customer service (going the extra step)
  • Enthusiasm and pro activeness to identify improvements and recommend best course of action to the Head of IT & Technology business
  • An ability to multi task along with an attention to detail and excellent time management
  • Bachelor in related field
  • Minimum 2 years of experience as a system administrator in a corporate environment
  • Working knowledge on Microsoft Office 365 suite, Active Directory, Cisco networking and security technologies, Avaya phone system and contact centre
  • Level 1 and 2 Troubleshooting of IT systems
  • Having a working knowledge of Amazon Web Services/Azure will be highly regarded
  • Experience with implementation of information technology integrations in a Mid-sized business
  • Intermediate project management skills with planning and delivering multiple activities
  • Excellent communication skills

Sometimes it’s the little things that make our day…

We operate out of a 5-star office in the CBD, supply you with toast and coffee to kick start your day along with fresh fruit for the mid day munchies! We have picnic blankets for you to use if you fancy taking your lunch over to the beautiful park across the road.

We realise that you need an extra day of leave a year to party on your birthday, run a marathon or just to stay in bed and binge on Netflix, so we are happy to offer this to you! Career progression is often a floating cloud term that seems unattainable, don’t worry, we have a team of people here and a system devoted to your progress that can track and map out your goals with you.

We invite you to take a look at what we have created together and join the journey!

Please get in touch ASAP for a confidential chat, we would love to hear from you!

Online Support Specialist


They say Life’s a Journey… well now you can combine wisdom and your career! 

TravelEdge is committed to creating Amazing Journeys for our people, our clients, and for everyone we meet along the way. We offer exceptional service and experiences to people – clients and employees alike. And we do it whilst having fun. Our offices are full of inspired people who are on this very journey.

Are you our missing piece? 

We are growing! So, we are seeking a talented individual to join our Solutions team as a Solutions Specialist. This role will see you help with client implementation and training, online support and project work.

What you will bring to TravelEdge:

  • You love to live and breathe exceptional customer service (going the extra step)
  • Having knowledge of Serko, Concur, AeTM and Tramada as well as prior exposure to new client implementations is a must
  • Knowledge and experience with Amadeus is essential
  • Initiative: new ideas, improvements, etc.
  • Accountability, teamwork, commitment
  • Ability to analyse problems and take a logical approach to troubleshooting
  • A willingness to be part of a team that works together to achieve Company objectives
  • Enthusiasm and pro activeness to develop and grow the automated area of the business
  • An ability to multi task along with an attention to detail and excellent time management

Sometimes it’s the little things that make our day

We operate out of a 5-star office in the CBD, supply you with toast and coffee to kick start your day along with fresh fruit for the mid day munchies! We have picnic blankets for you to use if you fancy taking your lunch over to the beautiful park across the road.

We realise that you need an extra day of leave a year to party on your birthday, run a marathon or just to stay in bed and binge on Netflix, so we are happy to offer this to you! Career progression is often a floating cloud term that seems unattainable, don’t worry, we have a team of people here and a system devoted to your progress that can track and map out your goals with you.

We invite you to take a look at what we have created together and join the journey!

Please get in touch ASAP for a confidential chat, we would love to hear from you!

Tramada Finance Team Leader

They say Life’s a Journey… well now you can combine wisdom and your career! 

TravelEdge is committed to creating Amazing Journeys for our people, our clients, and for everyone we meet along the way. We offer exceptional service and experiences to people – clients and employees alike. And we do it whilst having fun. Our offices are full of inspired people who are on this very journey.

Are you our missing piece? 

We are growing! So, we are seeking a talented individual to lead our Tramada Databases Finance Team. We are all about the Service, so you will have to make sure our databases are efficiently and accurately maintained, as well as provide support with new client implementations. But also, you will own your title and be responsible for training and development of your team and interns (with support from People and Culture Team of course!)

What you will bring to TravelEdge:

  • You love to live and breathe exceptional customer service
  • BSP reconciliation ADM, ACM and refunds management
  • Oversight and optimisation of accounts payable and receivable functions
  • Credit control and debtor management, resolving client’s issues and acting as point of escalation
  • Management and reconciliation of Groups bookings
  • Review of stat fee reports including ADM and Write off Management
  • Experience with Tramada BI reporting tool
  • An ability to multi task along with an attention to detail and excellent time management (experience in high volume environment an advantage)
  • Completed or near completion of degree in Finance or Accounting
  • Intermediate excel knowledge

Sometimes it’s the little things that make our day….

We operate out of a 5-star office in the CBD, supply you with toast and coffee to kick start your day along with fresh fruit for the mid day munchies! We have picnic blankets for you to use if you fancy taking your lunch over to the beautiful park across the road.

We realise that you need an extra day of leave a year to party on your birthday, run a marathon or just to stay in bed and binge on Netflix, so we are happy to offer this to you! Career progression is often a floating cloud term that seems unattainable, don’t worry, we have a team of people here and a system devoted to your progress that can track and map out your goals with you.

We invite you to take a look at what we have created together and join the journey!

Please get in touch ASAP for a confidential chat, we would love to hear from you!

National Account Manager – Corporate Travel

The Role:

We are looking for an experienced and passionate Corporate Travel Account Manager; someone who has the ability to work autonomously, is self-driven and who brings a strong care factor to the relationship.
You will be where our values, clients and business goals intersect.

Things you will make happen:

  • Be the owner of  the business relationships
  • Smart use of products and technology to maximise benefit and demonstrate added value to your clients
  • Resolve escalated operational issues
  • Will keep your clients up to date with the on-going changes and innovation in the fast paced industry
  • Collaborate with new business presentations as required

About you:

  • A minimum of 3-5 years Account Management experience in the Corporate Travel Sector (essential!)
  • The proven ability to cultivate deep relationships with clients
  • A passion for care and genuine enthusiasm to build great relationships
  • Self motivated with strong commercial and business acumen
  • Strong analytical skills with Advanced Excel experience

Culture and Benefits:

  • We are committed to developing our people personally and professionally and in providing work/life balance, working Mon – Fri business hours
  • The scale of TravelEdge, will allow you to open up career paths internally, but also allow you to shine and contribute to our culture from your first day.
  • Competitive Base salary, with regular mentoring and development so your career will grow inline with your experience

If this sounds like you, please apply TODAY or call Netta Efron for more information 02 9112 1653

Corporate Travel Consultants

They say Life’s a Journey… well now you can combine wisdom and your career!

TravelEdge is committed to creating Amazing Journeys for our people, our clients, and for everyone we meet along the way. We offer exceptional service and experiences to people – clients and employees alike. And we do it whilst having fun. Our offices are full of inspired people who are on this very journey.

We know that work needs to work for you so…

We are open to finding the best way to work with you. Whether it is flexibility as a working parent or you would like to grow in yourself or career, we listen. We offer flexible work arrangements, genuine mentoring and career development and a positive culture to learn in.

Sometimes it’s the little things that make our day –

We operate out of a 5-star office in the CBD, supply you with toast and coffee to kick start your day along with fresh fruit for the mid day munchies! We have picnic blankets for you to use if you fancy taking your lunch over to the beautiful park across the road.

We realise that you need an extra day of leave a year to party on your birthday, run a marathon or just to stay in bed and binge on Netflix, so we are happy to offer this to you! Career progression is often a floating cloud term that seems unattainable, don’t worry, we have a team of people here and a system devoted to your progress that can track and map out your goals with you.

What can you do for us? 

We are growing! So, we are seeking a talented bunch of experienced service driven consultants to work across many areas of our business. As Australia’s largest independent TMC, there are some exciting accounts and opportunities we are working on that we need some outstanding people to service. We can tell you more when we talk!

What you will bring to TravelEdge:

  • You love to live and breathe exceptional customer service
  • At least two years’ experience in a corporate Travel Consulting role
  • Technical expertise in: Amadeus (incl. of ticketing) and Tramada Next Gen
  • An ability to work autonomously
  • A kind, caring and approachable manner
  • An ability to multi task along with an attention to detail and excellent time management

We invite you to take a look at what we have created together and join the journey!

We’d love to hear from you, so apply or get in touch with Sally Matheson on 02 9112 1653 for a confidential chat.

Groups Travel Consultant


The Role:

The primary objective of the GROUPS position is to manage all corporate groups operations. This can be both domestic and international travel for conferences as well as incentive travel. This is a great opportunity for a corporate consultant who loves to deliver great service but wants to add a new skill set; or for an experienced group / events consultant who like to move to a great company and team culture.

Group travel is a growing area in our business so lots of opportunity for growth!

Things you will make happen:

  • Responding to quotes within given turn around times
  • Book flights and ticket in Amadeus/Tramada Next Gen where required
  • Liaise with airlines and suppliers for all group needs
  • Invoicing of deposit, progress payments and final account to client
  • Manage clients budget for the group expense
  • Confirm flight/hotel/ground transfer contracts
About you:  
  • A minimum of 2 year travel consultant experience, with a preference for previous group exposure and/or corporate travel group booking
  • Being busy it what makes you excited and excel in your work
  • You pride yourself on exceptional communication skills and customer service
  • You have the ability to prioritise, and problem solve when things are hectic
  • Sound attention to detail and value working as a team
  • Amadeus GDS, Next Gen and EventsPro knowledge preferred
Culture and Benefits:
  • We are committed to developing our people personally and professionally
  • We provide flexibility and a genuine work/life balance
  • The scale of TravelEdge, will allow you to open up career paths internally
  • Competitive Base salary, with regular mentoring and development so your career will grow inline with your experience

How to apply:

If you would like to learn more, please apply, or call Sally Matheson on 02 9112 1653.

Business Analyst – Corporate Travel

The TravelEdge Group is dedicated to creating amazing journeys for our people, our clients and for everyone we meet along the way. As part of our ongoing innovation and evolution we are looking for a Business Analyst who can assist us with improving our ‘use of data’ as well as mapping and designing agile business processes.

Ideally you are an experienced Business Analyst with experience in the travel industry – someone who has a “Big Picture” approach to problem solving.

This role is critical to the growth of the company. The right candidate will be proactive in identifying trends and is able to make efficiency recommendations based on data and process re-design.

Key account-abilities and responsibilities:

• Create recommendations from industry and company data analysis
• Work directly with leadership team delivering on the “Big Picture” approach by identifying trends and opportunities to make a difference
• Preparation of internal and client facing reporting
• This role has one direct report
• Pricing and Cost Model analysis
• Ownership of data-related queries and troubleshooting the database as required
• Build templates and dashboards to readily read/share data
• Ongoing input towards process design and improvement recommendations

The right candidate for this role will have:
 
• Minimum of 5 years analyst experience with a strong understanding of travel data, reporting and analytics (travel industry experience is a strong preference)
• Advanced Excel with experience of pivot tables, Vlookups and VBA/Macros
• Intermediate knowledge of SQL SSIS. Power BI preferred not essential
• Experience with Business Intelligence tools – Microstrategy added advantage
• Ability to build dashboards
• Ability to liaise and negotiate with business and technical team members
• Ability to multi task, strong attention to detail and excellent time management
• Process driven nature
• Ability to work autonomously and lead, mentor junior team member

If you want to be part of the next generation of corporate travel please apply, or call Netta Efron on 02 9112 1658 to find out more.

Multi Skilled Corporate Consultant

The Role:

Due to business growth we have an exciting opportunity for a Multi Skilled Corporate Consultant. This role will be a complete corporate travel consultant actioning both international and domestic reservations, and building strong relationships with your clients.

You should be a true professional with a great personality as you would be joining a brilliant team culture and a relaxed team environment. Based in Sydney CBD.

Things you will make happen:

  • Service delivery based on exceeding expectations  and proactive consulting
  • Qualification of all travel related enquiries from travelers and EA’s
  • Achieving KPI standards in Service delivery, turnaround times and error rates
  • Proactive consulting and travel advice, always asking never expecting to be told

About you:

  • Multi skilled proactive corporate travel consulting excellence
  • Technical expertise – Amadeus, Tramada Next Gen, Product (fare, destination and land)
  • High service ethic, the extra step with all staff, clients, suppliers
  • Ability to multi task, strong attention to detail and excellent time management
  • Teamwork commitment and promotion
  • Capable of building good client relationships

This role is instrumental in the success of the company, as you will be delivering brilliance to our clients on a daily basis. If this sounds like your next challenge, please apply, we would love to hear from you. If you would like to learn more, please apply, or call Netta Efron on 02 9112 1658

Get In Touch With Us

Customer service is a key focus of our organisation, and we are always on hand to assist with any enquiries.

Whether you have a question about one of our brands; are interested in a career opportunity; or need any other information at all, please let us know and we will get back to you promptly.