‘Making every journey an exceptional experience’

Out of Office – After Hours Consultant

 

“With great power comes great responsibility”

Have you ever wanted to use your travel knowledge for good? being someone’s superhero – rescuing them from a travel debacle?! what about getting them out of a difficult situation? than our after-hours team is the team for you!

About the role:
We are seeking an experienced After Hours / emergency consultant,  to assist our clients outside of business hours. If you are an experienced corporate travel consultant looking for an opportunity to achieve real work/ life balance, here it is! 

This role is part-time, based on a 20 hours per week roster 

The role allows you to work from home, looking after an established portfolio of clients travel needs, across various shifts spanning from 6pm to 8am the next morning – weekdays, plus weekends and public holidays. 

All clients are on one GDS – Amadeus; no switching between GDS systems or different agencies clients.
 
What you will bring to TravelEdge:

• YOU NEED TO HAVE CORPORATE TRAVEL BOOKING EXPERIENCE; and 
   Proactive consulting and problem-solving experience; 
• Technical expertise in Amadeus, (incl of ticketing) Tramada Next Gen;
• Able to work autonomously;
• Upholding and promoting a caring and approachable manner;
• Multi tasking, attention to detail and excellent time management;
• Teamwork commitment and promotion; and
• Capable of building good relationships
   

Our Company: 
The TravelEdge Group is dedicated to creating Amazing Journeys for our people, our clients, and for everyone we meet along the way. Therefore, you must be able to give the client every confidence in you in the middle of the night and provide them with whatever necessary.
   

If this sounds like your next challenge, and you have corporate Travel Agent experience, please apply, we would love to hear from you.

Academic Consultant

Are you a RTW expert? Do you want to create unique journeys? Do you like working through complex requests? Do you love a challenge?  This opportunity is for experienced Multi skilled Corporate Travel Consultant with exceptional customer service skills who is ready to move into a truly rewarding and unique role.

No day will be the same.

The office is conveniently located near buses and trains with the vibrant inner west right at the door step – bustling Broadway, relaxed Glebe and vibrant King Street Newtown are all only a few minutes’ walk away.

This is an autonomous role, working with a friendly small team on Campus and in our beautiful office. This is a fast-paced environment, very high volume and you will need to have a love for this type of role where things can change by the minute!

In this role, you will be committed to:

  • Service delivery based on exceeding expectations
  • Qualification of all travel related enquiries from travellers and travel bookers
  • Achieving KPI standards in Service delivery, turnaround times and error rates
  • Proactive consulting and travel advice, always asking never expecting to be told

You will bring:

  • The ability to work autonomously and show initiative
  • Extensive corporate travel consulting experience
  • Excellent GDS, fare and product knowledge
  • Technical expertise – Amadeus, Tramada Next Gen is preferred
  • Exceptional communication
  • Demonstrate customer service excellence
  • Ability to multi task and manage time effectively

TravelEdge is committed to creating Amazing Journeys for our people, our clients, and for everyone we meet along the way.
We offer exceptional service and experiences to people – clients and employees alike and we do it whilst having fun!

We’d love to hear from you for a confidential chat!

Part Time Sales Manager – Granted Worldwide

Do you live and breathe Travel? Are you a born salesperson? Are you looking for a part time role but want full time meaning?

Granted WorldWide is Australia’s biggest provider of travel prizes and incentives. We bring energy, excitement and creative ideas together with strategy, logistics and industry know-how to ensure seamless, professional delivery. And now, you can help us take it to the next level!

About the role:

Granted Worldwide are the travel prizing and incentive specialists, supported by Australia’s largest privately owned travel management company. We are seeking an experienced Sales person who has the drive to win new business, the ability to manage/retain clients and the confidence to execute deals.

Key Responsibilities:

  • Drive business growth through acquiring new and retaining existing clients
  • Own the sales cycle: from establishing pipeline to successful client implementation
  • Networking to ensure client, industry and supplier engagement
  • Embody our company values and culture

This will be a part time (3 days a week) role, with flexibility around how you structure your time, with occasional domestic travel. We want to work with you because your success will be ours!

What you will bring to the role; 

  • 3+ years’ experience in a Sales role, with a proven track record of driving sales growth, ideally with a focus on Marketing, Media and Franchisee industries
  • Prior Travel Industry experience an advantage
  • Core selling and business development skills including cold calling, client presentations, tender submissions and client negotiations
  • Excel at building great relationships
  • High service ethic and strong commercial acumen
  • Multi-tasking, attention to detail and excellent time management
  • Initiative
  • Accountability
  • A willingness to be part of a team that works together to achieve Company objectives
  • Desire to want to be part of something special and to make a difference

Sometimes it’s the little things that make our day…

We operate out of a 5-star office in the CBD, supply you with toast and coffee to kick start your day along with fresh fruit for the mid week hump day! We have picnic blankets for you to use if you fancy taking your lunch over to the beautiful park across the road.

We realise that you need an extra day of leave a year to party on your birthday, run a marathon or just to stay in bed and binge on Netflix, so we are happy to offer this to you! Career progression is often a floating cloud term that seems unattainable, don’t worry, we have a team of people here and a system devoted to your progress that can track and map out your goals with you.

We invite you to take a look at what we have created together and join the journey!
If this sounds like your next challenge, please apply, we would love to hear from you

Experienced Travel Consultants (multi-skilled)

Ever wanted to work in a space that inspires you? Is this the reason you joined the travel industry? This opportunity provides an environment that educates your clients and enables you to do the meaningful work you are craving.

About the role:
We are seeking an experienced Multi skilled Travel consultant who values our customer service principals and can offer a high level of service to our academics. The destinations and complexity of the itineraries will keep you on your toes and highly engaged!

This is a full time role based on site 
This is an autonomous role, working with a friendly small team on site with our client.
This is a fast paced environment, very high volume and you will need to have a love for this type of role where things can change by the minute!

What you will bring to the role; 
• A genuine passion for problem solving and giving awesome customer experiences
• Technical expertise – Amadeus, (incl ticketing) Tramada Next Gen;
• Able to work autonomously;
• Upholding and promoting a caring and approachable manner;
• Multi tasking, attention to detail and excellent time management;
• Teamwork commitment and promotion; and
• Capable of building good relationships.

If this sounds like your next challenge, please apply, we would love to hear from you. Call Netta Efron for a chat 02 9112 1653

Corporate Travel Consultants

They say Life’s a Journey… well now you can combine wisdom and your career!

TravelEdge is committed to creating Amazing Journeys for our people, our clients, and for everyone we meet along the way. We offer exceptional service and experiences to people – clients and employees alike. And we do it whilst having fun. Our offices are full of inspired people who are on this very journey.

We know that work needs to work for you so…

We are open to finding the best way to work with you. Whether it is flexibility as a working parent or you would like to grow in yourself or career, we listen. We offer flexible work arrangements, genuine mentoring and career development and a positive culture to learn in.

Sometimes it’s the little things that make our day –

We operate out of a 5-star office in the CBD, supply you with toast and coffee to kick start your day along with fresh fruit for the mid day munchies! We have picnic blankets for you to use if you fancy taking your lunch over to the beautiful park across the road.

We realise that you need an extra day of leave a year to party on your birthday, run a marathon or just to stay in bed and binge on Netflix, so we are happy to offer this to you! Career progression is often a floating cloud term that seems unattainable, don’t worry, we have a team of people here and a system devoted to your progress that can track and map out your goals with you.

What can you do for us? 

We are growing! So, we are seeking a talented bunch of experienced service driven consultants to work across many areas of our business. As Australia’s largest independent TMC, there are some exciting accounts and opportunities we are working on that we need some outstanding people to service. We can tell you more when we talk!

What you will bring to TravelEdge:

  • You love to live and breathe exceptional customer service
  • At least two years’ experience in a corporate Travel Consulting role
  • Technical expertise in: Amadeus (incl. of ticketing) and Tramada Next Gen
  • An ability to work autonomously
  • A kind, caring and approachable manner
  • An ability to multi task along with an attention to detail and excellent time management

We invite you to take a look at what we have created together and join the journey!

We’d love to hear from you, so apply or get in touch with Sally Matheson on 02 9112 1653 for a confidential chat.

Get In Touch With Us

Customer service is a key focus of our organisation, and we are always on hand to assist with any enquiries.

Whether you have a question about one of our brands; are interested in a career opportunity; or need any other information at all, please let us know and we will get back to you promptly.